Event Guidelines

We want you to have an amazing time at our events. To help ensure everything runs smoothly, please read and follow these guidelines:

1. Ticket Purchase and Payment

  • All tickets must be purchased in advance through our official website
  • Ticket prices are subject to change, but once purchased, your ticket is locked in at the price paid
  • No refunds are available unless the event is canceled
  • If you choose to transfer your ticket, it must be done using our ticket transfer process, and a valid ticket must be presented at the event 

2. Arrival and Check-In

  • Please arrive at least 15 minutes before the event start time for check-in
  • Have your confirmation email ready for check-in
  • ID may be required for verification
  • Late arrivals may miss important details of the event, so please plan accordingly

3. Behaviour and Conduct

  • Respectful behaviour is required at all times. Harassment, aggressive behaviour, or inappropriate actions may lead to immediate removal from the event
  • Follow all venue policies (e.g., no smoking, no vaping, no outside food or drinks unless provided by the event)
  • Respect others' space and privacy. No unsolicited physical contact or sharing of personal information

4. Health and Safety

  • If you are feeling unwell, please stay home to help ensure the health and safety of others
  • Be mindful of personal space. If physical distancing or mask-wearing is required, please adhere to venue and event organizer guidelines
  • In case of an emergency, follow the instructions of the event staff and venue personnel

5. Photography and Recording

  • Photography and video recording may be permitted at the event, but we ask that you respect others' privacy
  • By attending the event, you consent to having your image or likeness captured in photos or video for promotional purposes (unless otherwise noted)
  • If you prefer not to be filmed or photographed, please inform the event staff upon arrival

6. Event participation

  • Participation in activities, icebreakers, or games is optional, but encouraged
  • Be open-minded and willing to engage in networking or social activities. Our goal is to create a comfortable space for everyone
  • Any behaviour that disrupts the event will not be tolerated (e.g., speaking over others)

7. Food and Drink

  • If food or drink is provided, please respect the portion sizes and be mindful of dietary restrictions. If the venue serves alcohol, drink responsibly

8. Event Cancellation/Changes

  • The event may be rescheduled or cancelled at the discretion of the organizer. In such cases, all ticket holders will be notified, and refunds will be offered.
  • Event details are subject to change. Please check your email for updates closer to the event date

9. Privacy and Data Use

  • Your contact information will be used solely for event-related communication and will not be shared with third parties without your consent
  • If you wish to be added to our newsletter or mailing list for future event updates, please opt-in during checkout

10. No Show Policy

  • If you are unable to attend, please notify us at least 48 hours before the event for potential ticket transfer. No shows will forfeit their ticket.

11. Liability Disclaimer

  • By attending this event, you agree to waive any liability for injuries, damages, or losses that may occur during the event
  • The event organizer is not responsible for personal property or lost items